At work or in personal relationships, success is rarely just a question of knowledge, skill or strategy. It happens between people: in trust, in decisions, in relationships and in the ability to stay capable of acting under pressure.
A strategy can be as good as it gets. Whether it is implemented is decided in the meeting, in the corridor, in the one-to-one conversation.
In Professional you learn a method to read and shape these moments. In your role, with the people you work with every day.
Read dynamics
Stay clear
Win people over
Shape outcomes
For you
ManagersTargets from above, expectations in the team, interests at the interface. You lead in between and bring everyone in the same direction.
Executives and entrepreneursYour decisions have to be supported by shareholders, the leadership team and customers. You shape how they come about.
Tomorrow's leadersExperts and project leads who need influence before the title comes. Whoever wins people over is seen as a leader.
The programme combines insights from psychology, behavioural and decision research and a systemic perspective with more than 15 years of practice in law and business mediation.
Your content
What you learn in Professional
You learn the method and apply it to your own situations every week.
01Reading dynamicsWhat really happens in conversations, including what nobody says
02Steering your own reactionStaying clear when it gets tight
03Clarifying conflicts earlyBefore they cost time, energy and performance
04Leading decisive conversationsCriticism, clarification, difficult news, with structure and attitude
05Winning people overGetting team, stakeholders and customers behind a decision, even without authority
Who you are afterwards
You read what is happening in the room. And lead it where you want to go.
Your title
Certified Negotiation and Conflict Manager
Two heads of department have been blocking each other for weeks.
In the leadership meeting you ask the question after which both say what they really need.
An important customer is annoyed.
You hear what he is really after, and the conversation turns.
An employee you want to keep is thinking of leaving.
You have the conversation before the resignation is on the table.
Your programme
Many people know methods. Here you apply them to your own cases every week until they are there in the decisive moment.
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Week 1Week 12
01
Live with Jennifer
12 weeks, 60 minutes every week, two sessions to choose from. Jennifer shows you the method in real situations.
02
Case work
In small groups you apply it to your own situations. Confidential.
03
To read up on
Instead of a recording, you get the key insights in a compact summary after every session.
04
In everyday life
Between sessions you put into practice what you learned and bring along what happened.
Good to knowAbout 2 hours a weekTwo sessions to choose fromJoin any monthProgramme start 28 January 2027
Your materials
What you get
So you can picture what the programme feels like.
01
Welcome package
Sent to you by post, with workbook and prompts for everyday life
02
Workbook
Your companion through the programme, for notes and reference
03
Online academy
Learning videos for reference, whenever you need them
04
Live sessions
Live with Jennifer every week, two sessions to choose from
Your qualification
The certification
Certified Negotiation and Conflict Manager
Certificate of the Akademie für Verhandlungs- und Konfliktführung
“She achieved results we would not have thought possible. Methodical excellence with empathy, a real game changer.”
Dr. Laura K. · Grant Thornton AG
Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.
For your employer
Is your company paying?
The invoice goes directly to the company. There is a separate document for your HR department.
In more than 15 years as a lawyer, business mediator and negotiation expert I have supported negotiations with a total volume of more than 1 billion euros. Along the way I learned:
“Human skills are not soft skills. Every day they decide the quality of our results, at work and in private.”
From this experience I developed a method that lets us read human dynamics, dissolve resistance and positively influence decisions. In Professional I pass it on to you so that you use it in your own conversations and decisions.
“This really is the best coaching I have had so far. I am thrilled. Every day, every collaboration with other people is a chance to improve our own negotiation skills and techniques, and we get to use it.”
Sabine H.
Lang Hugger Rampp Architekten
“My respect for difficult conversations has turned into enthusiasm. What I learned will shape the way I lead conversations and people forever.”
Lutz W.
Kölner Sportstätten GmbH
“The training with Dr. Helgert was of great value to me, because her concept teaches very practical approaches that I could apply straight away […]. What I learned helps me a great deal to resolve conflicts constructively and to lead conversations purposefully.”
