At work or in personal relationships, success is rarely just a question of knowledge, skill or strategy. It happens between people: in trust, in decisions, in relationships and in the ability to stay capable of acting under pressure.
You already work successfully with people and want to lead them into their own effectiveness. What is often missing is the step into action: tools that let the people you work with put what they learned with you into practice themselves.
In Practitioner your expertise gets a method for exactly that. And you learn to turn it into an additional offer or to reposition yourself successfully.
Read dynamics
Support people
Shape outcomes
Pass on knowledge
For everyone with their own practice
For everyone who leads others into their effectiveness.
Now your intuition gets a method.
The programme combines insights from psychology, behavioural and decision research and a systemic perspective with more than 15 years of practice in law and business mediation. That is how your intuition becomes a method that holds.
You have worked out with a manager that she may raise something. She has to say it herself. You have resolved with a patient why she cannot hold her boundary. She has to hold it herself. This is where you come in, with concrete tools: how she regulates herself, how she talks to others and how she deals with the feelings that come up.
Coaches, consultants and trainersYou support clients with confidence, even when things get difficult between people, and give trainings with ready-made materials.
Therapists and health professionsYou give your patients tools for the conversations they find hard in everyday life.
Lawyers and mediatorsYou prepare clients and parties for decisive conversations, get called in before a conflict escalates, and pass the method on to young colleagues in the firm.
What is new for you
From insight to action. With the method you help your clients integrate what they recognise with you into their everyday lives.
You only want to use the method in your own leadership? Then Professional is your path.
Your clients put into practice what they recognise with you.
Because you give them the tool for it.
Your title
Certified Systemic Negotiation and Conflict Manager
Your coachee finally has the conversation he has been putting off for months.
Your client goes into the decisive conversation prepared and stays calm, even when it gets tight.
Your patient holds her boundary, because she now knows how to say it.
From the conference table to the kitchen table.
Your content
What you learn in the programme
You build on your experience. You learn the method, support your clients with it and turn it into an additional offer.
01Reading dynamicsWhat really happens in conversations, including what nobody says
02Supporting people professionallyGuiding individuals and groups safely through decisive conversations and difficult situations
03Moderating conversationsLeading clarifying conversations as a neutral third party
04Giving trainings and workshopsPassing the method on to groups, with ready-made materials
05Expanding your offerDeveloping, positioning and making visible an additional offer
My method
100%
The 100% principle
100% responsibility for your own contribution, regardless of how others behave. You don’t have to wait for others to change. Your impact starts with you.
01See it.Read the situation.What is said and what is meant, for everyone involved and for you.
02Shift it.Change the dynamic.Through your own contribution: together against the problem, not against each other.
03Shape it.Shape the outcome.With the conversation tool YOU → I → WE.
Your programme at a glance
One foundation. Three building blocks only Practitioner has.
01Only in Practitioner
Working with others
from week 8, 8 sessions of 90 minutes
Supporting people
Moderating conversations
Leading trainings
Ethics and attitude
02Only in Practitioner
Positioning and expansion
weeks 1 to 12, live with Jennifer every 2 weeks
Positioning your expertise
Additional offer and price
Visibility and presence
Winning mandates and assignments
03Only in Practitioner
Mentoring
months 4 to 6, live every week
The open hour with Jennifer, as needed
Your cases and questions from practice
Two supervision sessions during the programme
Alumni community
The foundation
The method · 12 weeks · 60 minutes live every week · two sessions to choose from
Jennifer shows you the method in real situations. Then you apply it to your own cases in small groups.
Your schedule
How your programme works.
Six months to your qualification. For twelve weeks you learn the method, then it continues live until month 6.
Learning the methodPractice and mentoring · months 4 to 6
Foundation
60 minutes live every week, weeks 1 to 12
Input, demonstration, case work in small groups.
Positioning and expansion
60 minutes every 2 weeks, weeks 1 to 12
Positioning the offer, winning mandates and assignments.
Working with others
8 sessions of 90 minutes, every 2 weeks from week 8
Supporting, moderating, leading trainings, ethics.
Mentoring
60 minutes live every week, months 4 to 6
The open hour for your cases and questions, as needed.
Week 1Week 12Month 6
Months 1 to 3: about 2.5 hours a weekThen 1 to 2 hoursTwo sessions to choose fromJoin any monthProgramme start 28 January 2027
Your materials
What you get
So you can picture what the programme feels like.
01
Welcome package
Sent to you by post, with workbook and prompts for everyday life
02
Workbook
Your companion through the programme, for notes and reference
03
Online academy
Learning videos for reference, whenever you need them
04
Live sessions
Live with Jennifer every week, two sessions to choose from
Plus
Training materials · for your own trainings, without licence fees
Your qualification
The certification
Certified Systemic Negotiation and Conflict Manager
Certificate of the Akademie für Verhandlungs- und Konfliktführung
“She achieved results we would not have thought possible. Methodical excellence with empathy, a real game changer.”
Dr. Laura K. · Grant Thornton AG
Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.
Who trains you
Dr. Jennifer Helgert
In more than 15 years as a lawyer, business mediator and negotiation expert I have supported negotiations with a total volume of more than 1 billion euros. Along the way I learned:
“Human skills are not soft skills. Every day they decide the quality of our results, at work and in private.”
From this experience I developed a method that lets us read human dynamics, dissolve resistance and positively influence decisions. In Practitioner I pass it on to you so that you can support others with it.
“This really is the best coaching I have had so far. I am thrilled. Every day, every collaboration with other people is a chance to improve our own negotiation skills and techniques, and we get to use it.”
Sabine H.
Lang Hugger Rampp Architekten
“My respect for difficult conversations has turned into enthusiasm. What I learned will shape the way I lead conversations and people forever.”
Lutz W.
Kölner Sportstätten GmbH
“The training with Dr. Helgert was of great value to me, because her concept teaches very practical approaches that I could apply straight away […]. What I learned helps me a great deal to resolve conflicts constructively and to lead conversations purposefully.”
