At work or in personal relationships, success is rarely just a question of knowledge, skill or strategy. It happens between people: in trust, in decisions, in relationships and in the ability to stay capable of acting under pressure.
Many people have a fine sense for others and already work successfully with people. What is often missing is a method that holds, and an offer you can build a business on.
In Practitioner you learn both: supporting people professionally and building your own business from it.
Read dynamics
Support people
Shape outcomes
Pass on knowledge
Work that makes a difference.
When someone leaves a conversation with you with more clarity, the people they live and work with feel it too.
For everyone starting fresh
Your own business.
With a method that holds.
You have experience with people, from leadership, law, sales, education or consulting, a fine sense for dynamics and the wish to make something of your own. You start a business that fits your life: location-independent, on your own schedule and under your own name. And you don't walk the path alone.
Your methodProven in more than 15 years of negotiation and mediation practice
Your titleCertified Systemic Negotiation and Conflict Manager
Your offerPositioning, services and prices, developed in the business consultation hour
Your websiteBuilt in the live workshop, without an agency
Your materialsWelcome package with workbook and training materials without licence fees
Your supportMentoring every week when the first clients come
You only want to use the method in your own leadership? Then Professional is your path.
Under your own name. With work that leaves a mark.
Your title
Certified Systemic Negotiation and Conflict Manager
A client faces a conversation that can change a lot. With you she goes in clear and calm.
A client has been carrying a conflict around for months. With you he finds the words and the next step.
At the conference table or the kitchen table: you are the person people call when they face challenges and want support.
Your content
What you learn in the programme
You learn the method, support others with it, pass it on and build your own business from it.
01Reading dynamicsWhat really happens in conversations, including what nobody says
02Supporting people professionallyGuiding individuals and groups safely through decisive conversations and difficult situations
03Moderating conversationsLeading clarifying conversations as a neutral third party
04Giving trainings and workshopsPassing the method on to groups, with ready-made materials
05Building your businessPositioning, offer, price, website and conversations with prospects
My method
100%
The 100% principle
100% responsibility for your own contribution, regardless of how others behave. You don’t have to wait for others to change. Your impact starts with you.
01See it.Read the situation.What is said and what is meant, for everyone involved and for you.
02Shift it.Change the dynamic.Through your own contribution: together against the problem, not against each other.
03Shape it.Shape the outcome.With the conversation tool YOU → I → WE.
Your programme at a glance
One foundation. Three building blocks only Practitioner has.
01Only in Practitioner
Working with others
from week 8, 8 sessions of 90 minutes
Supporting people
Moderating conversations
Leading trainings
Ethics and attitude
02Only in Practitioner
Business set-up
weeks 1 to 12, live with Jennifer every 2 weeks
Positioning
Offer and price
Website in the live workshop
Winning clients
03Only in Practitioner
Mentoring
months 4 to 6, live every week
The open hour with Jennifer, as needed
Your cases and questions from practice
Two supervision sessions during the programme
Alumni community
The foundation
The method · 12 weeks · 60 minutes live every week · two sessions to choose from
Jennifer shows you the method in real situations. Then you apply it to your own cases in small groups.
Your schedule
How your programme works.
Six months to your qualification. For twelve weeks you learn the method, then it continues live until month 6.
Learning the methodPractice and mentoring · months 4 to 6
Foundation
60 minutes live every week, weeks 1 to 12
Input, demonstration, case work in small groups.
Business set-up
60 minutes every 2 weeks, weeks 1 to 12
Positioning, offer, website, winning clients.
Working with others
8 sessions of 90 minutes, every 2 weeks from week 8
Supporting, moderating, leading trainings, ethics.
Mentoring
60 minutes live every week, months 4 to 6
The open hour for your cases and questions, as needed.
Week 1Week 12Month 6
Months 1 to 3: about 2.5 hours a weekThen 1 to 2 hoursTwo sessions to choose fromJoin any monthProgramme start 28 January 2027
Your materials
What you get
So you can picture what the programme feels like.
01
Welcome package
Sent to you by post, with workbook and prompts for everyday life
02
Workbook
Your companion through the programme, for notes and reference
03
Online academy
Learning videos for reference, whenever you need them
04
Live sessions
Live with Jennifer every week, two sessions to choose from
Plus
Training materials · for your own trainings, without licence fees
Your qualification
The certification
Certified Systemic Negotiation and Conflict Manager
Certificate of the Akademie für Verhandlungs- und Konfliktführung
“She achieved results we would not have thought possible. Methodical excellence with empathy, a real game changer.”
Dr. Laura K. · Grant Thornton AG
Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.Understand Human Dynamics. Shape the Outcome.
Who trains you
Dr. Jennifer Helgert
In more than 15 years as a lawyer, business mediator and negotiation expert I have supported negotiations with a total volume of more than 1 billion euros. Along the way I learned:
“Human skills are not soft skills. Every day they decide the quality of our results, at work and in private.”
From this experience I developed a method that lets us read human dynamics, dissolve resistance and positively influence decisions. In Practitioner I pass it on to you so that you can support others with it.
“This really is the best coaching I have had so far. I am thrilled. Every day, every collaboration with other people is a chance to improve our own negotiation skills and techniques, and we get to use it.”
Sabine H.
Lang Hugger Rampp Architekten
“My respect for difficult conversations has turned into enthusiasm. What I learned will shape the way I lead conversations and people forever.”
Lutz W.
Kölner Sportstätten GmbH
“The training with Dr. Helgert was of great value to me, because her concept teaches very practical approaches that I could apply straight away […]. What I learned helps me a great deal to resolve conflicts constructively and to lead conversations purposefully.”
